Thank you for choosing Thinkonic Software Pvt Ltd for your digital products and software consultancy services. We aim to provide you with the highest quality products and services to meet your technological needs. Please read our Shipping and Return Policy carefully before making a purchase.

Digital Products:

1. Delivery of Digital Products:

• Upon successful payment, digital products such as software licenses, downloadable content, and access to online services will be delivered electronically to the email address provided during the purchase process.
• You will receive a confirmation email with instructions on how to access and download your digital products.

2. Refunds for Digital Products:

• Refunds for digital products will be considered on a case-by-case basis.
• To request a refund, please contact our support team at sales@thinkonic.com within 14 days of the purchase date, providing a valid reason for the refund request.
• Refunds may be issued if the product is found to be defective, or if there are technical issues preventing its proper use.

Software Consultancy Services:

1. Service Delivery:

• Our software consultancy services will be provided as agreed upon in the contract or statement of work.
• Timelines and milestones for services will be discussed and agreed upon before the commencement of the project.

2. Cancellation or Postponement of Services:

• If you wish to cancel or postpone the agreed-upon services, please notify us in writing at least 14 days before the scheduled start date.
• Depending on the nature and progress of the project, cancellation or postponement may incur fees or result in a prorated refund.

3. Quality of Service:

• We strive to deliver high-quality software consultancy services. If you are unsatisfied with the quality of our services, please contact our support team at sales@thinkonic.com to discuss your concerns.